Shipping Policy

SHIPPING & DELIVERY POLICY

Last updated: December 17, 2025

This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be read alongside our main Terms available at: https://shopneptune.in/terms-of-service/

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In – store pickup:

In-store and curbside pickup is available for all purchases.

Pickup Timings:
Monday to Saturday: 10:00 AM – 6:00 PM

We offer various shipping options. In some cases, a third-party supplier may manage our inventory and will be responsible for shipping your products.

SHIPPING FEES

Free shipping is available within Pune city limits.
For deliveries outside Pune, shipping charges will be calculated based on your location, and our Neptune Planters team will contact you to confirm the delivery details and applicable charges before dispatch.

Standard Shipping
Delivery Time: 8 – 10 business days

All delivery timelines provided are estimates only and are given in good faith. Actual delivery times may vary due to unforeseen circumstances.

DO YOU DELIVER INTERNATIONALLY?

At present, we do not offer international shipping.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return & Refund Policy at:
https://shopneptune.in/refund-returns-policy/

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments regarding this policy, you may contact us using the details below:

Phone: +91 9765276111
Email: connect@shopneptune.com